FAQs

Fairy Doggo Frequently Asked Questions (FAQ)

 

How quickly will I receive my Fairy Doggo order?

  • We process orders promptly, and standard shipping times are usually within 4-7 business days, more accurate times are outlined during checkout. Expedited options are available for those who can't wait to pamper their pup!

What payment methods do you accept on Fairy Doggo's Shopify site?
  • We accept a variety of payment methods, including major credit cards and secure payment gateways for a seamless checkout experience.

Is it safe to shop on the Fairy Doggo website?
  • Absolutely! Our website employs top-notch security measures to ensure your personal information is protected. Shop with confidence and focus on finding the perfect goodies for your dog.

Can I modify or cancel my order after it's placed?
  • Orders move quickly through our system to ensure timely delivery. Once confirmed, modifications or cancellations become challenging. Please double-check your order before finalizing. Please send us an email as soon as possible at contact@fairydoggo.com 

What's the Fairy Doggo return policy?

  • We want you and your dog to be thrilled with your purchase. Check out our hassle-free return policy for details on making the return process as smooth as possible.

Are there any additional fees or taxes on my Fairy Doggo order?

  • Our prices are transparent, and any applicable taxes or fees are clearly outlined during the checkout process. No surprises, just delightful goodies for your pup!

How can I track my Fairy Doggo order?
  • Once your order is dispatched, you'll receive a confirmation email with tracking information. Keep an eye on your pup's next stylish delivery!

Can I change my shipping address after placing an order?
  • To ensure a swift delivery, we process orders promptly, we will do our best to accommodate any change requests, but cannot guarantee that updates will be made before your order ships. Please send us an email as soon as possible at contact@fairydoggo.com 

Is international shipping available for Fairy Doggo products?

  • Unfortunately, we do not offer international shipping at this time. 

How can I contact Fairy Doggo's customer support?
  • Have a question or need assistance? Reach out to our friendly customer support team at [ contact@fairydoggo.com ]. We're here to make your Fairy Doggo experience as magical as possible!